Purchasing FAQ

Taxes

California residents will be charged the current California state sales tax. If you are a reseller, please email me Tesia@AcrylicDiva.com. Currently I do not ship outside of the United States.

Shipping

Original canvases up to 24" x 24" are charged a flat fee of $25.00 per canvas.  Please inquire about shipping costs for larger canvases.

Canvas reproductions up to 24" x 24" are charged a flat fee of $25.00 per canvas. Please inquire about shipping costs for larger canvases.

Unframed prints, both original and reproductions, are charged a flat fee of $15.00 per print. 

Studio Pickup

If you live near the San Francisco Bay Area or you are traveling to the Bay Area you may pickup your artwork from my studio. Please email me to arrange a time to pickup your artwork.  Please be sure to choose "PICKUP AT STUDIO" for your shipping cost when checking out. 

Refunds

If you purchase unframed artwork you may return your item within 7 days from the date of delivery. Returned artwork must be sent back in its original packaging and in perfect condition. You are responsible for return insurance and shipping costs on the returned item. Returned items must be sent with tracking information. You must email me for authorization before you return the item.

Framed artwork may not be returned.

Returning Damaged Artwork 

The artwork that you purchase is insured during shipping. If you receive damaged artwork please email me immediately. I will work with the shipping carrier to resolve the issue. Please send detailed pictures of the artwork and the packaging.